Workflow Automation and Process Management

In the dynamic landscape of Workflow Automation and Process Management, smartData serves as a strategic partner, revolutionizing how businesses streamline and optimize workflows. Our solutions enable businesses to leverage intelligent automation to reduce operational errors and lower costs, enhancing both productivity and customer satisfaction.

Our expertise covers workflow design, automation implementation, and process analysis, providing tools to automate repetitive tasks, minimize errors, and maximize efficiency. Beyond functionality, our user-friendly designs ensure that workflows are intuitive, improving user experience and fostering team engagement.

Partner with smartData to transform operations through innovative Workflow Automation and Process Management, where efficiency, precision, and user-centric design work together to maximize business impact.

Recent Portfolio Projects

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Ride Sharing and Package Delivery

Ride Sharing and Package Delivery

The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.

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Compliance Management System

Compliance Management System

In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.

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Boat Share Management and Reservation Platform

Boat Share Management and Reservation Platform

Project Summary

Cloud based boat shares & reservations/booking management platform developed for Australia's leading boat share company which is having 50+ boats/yatchs under their banner. This system is automating their operational, administrative & reservation/booking processes by having dynamic rule engine which is based on 40+ parameters.

This platform is allowing business & their customers to have 24*7 access and processing reservations in real-time manner in efficient & transparent way. Along with that system is giving real-time reports for accross departments, operations and boats which strengthens decision manking processes.

Key Features:
- Boats & their shares management
- Dynamic booking rules engine based on 40+ parameters
- Ownership transfer management
- Managing reservation requests
- Cancellation processes
- Fuel logs
- Boat service/maintenance plan
- Business reports
- Boat specific reporting during bookings
and others

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AI Enabled Contact Center Automation System

AI Enabled Contact Center Automation System

AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centers to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience. It is built to not only handle routine inquiries but also to provide deep insights and tailored responses that drive meaningful engagement. Whether managing complex healthcare queries, facilitating financial transactions, or addressing retail customer concerns, our system adapts to the unique demands of each industry.

This innovative platform is designed to be scalable and flexible, catering to both small businesses and large enterprises. By leveraging our AI-Based Contact Center System, organizations can transform their customer service operations, improve response times, and achieve higher levels of customer satisfaction, all while gaining valuable insights into their interactions and performance.

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AI Learning Platform

AI Learning Platform

It is a web-based AI-Edtech platform for micro-learning and skill enhancement, meeting the demand for flexible, scalable learning solutions. The platform enables students to browse and purchase courses with flat fees and time-limited access (60-90 days).

The system ensures streamlined course monetization with paywalls and provides admins control over pricing, categories, and course management. The AI-powered assistant, governed by a token-based model, enhances user engagement while offering premium upsell opportunities for additional support.

This solution is designed to capitalize on the growing EdTech market by offering personalized, AI-driven learning and automated management processes, with opportunities for revenue expansion through certifications, analytics, and corporate training solutions.

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ESC and Compliance Automation for Energy Sector

ESC and Compliance Automation for Energy Sector

The primary objective of the compliance process automation platform is to enhance the operational efficiency of the energy company's Energy Saving Certificate (ESC) process. This will be achieved by automating the collection, validation, and reporting of energy savings data related to lighting, air conditioning, heat pumps, and batteries. The platform aims to reduce manual processing time, minimize errors, and ensure compliance with regulatory requirements, ultimately leading to improved accuracy in reporting and increased energy efficiency. 

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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