Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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On Demand Parking Solution

On Demand Parking Solution

A one-touch parking solution giving a guaranteed parking spot on arrival. As on date, it has 2000+ registered drivers and 6000+ parking spaces. It uses the concept of on demand parking where user can sublet their parking when they are not using to people who want temporary parking spaces. It ensure efficient use of parking spacing and thus earning some extra moneys for the original owner of the parking.

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EKG monitoring App

EKG monitoring App

Remote monitoring application help in the diagnosis and treatment of heart rhythm disorders (arrhythmias). With the use of an Apple watch, we are importing and reviewing the electrocardiogram of the subscriber. The ECG in turn is presented to the provider who in turn analyzes the recording and creates an action plan which in turn is communicated via the platform to the designated staff. Thereafter the designated staff would contact the client and would obtain further information or would help schedule an appointment and such, as per the action plan.

The clinical staff's dashboard will display a listing of assigned patients by the healthcare provider with their action plan notes. They can view it by clicking on the action button, and read action detailed notes. Staff can search for patients from their internal EHR, check their number, and schedule provider appointments with patients (offline process). After taking an action plan, they can update the status of the assigned action plan in the system and close the loop. Every action plan default time interval will be 2 minutes. Timelog will display brief summary of the action, Date, and time. It will be average for each patient. 

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Cloud based SCM

Cloud based SCM

It is a secure online Industry Network for exchanging and managing the documents and tasks associated with compliance and standards. It manages compliance and supply chain communications needs — from emergency communications such as Recalls to general notifications via voice, fax, email, and text messaging.

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eBay After Care Solution

eBay After Care Solution

This is a SaaS-based solution for eBay sellers to provide after-care services to their customers. It has a seller portal to manage customer response and queries, customer portal to fill the questionnaire and admin portal to manage sellers.

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Addiction Free Treatment

Addiction Free Treatment

The application treats people with both pain medication dependence and heroin addiction through comfortable, convenient, and discrete treatment programs. 

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Artisan Chocolate Platform

Artisan Chocolate Platform

We crafted a brand that is anchored in precision. We were able to create a brand that weaves an irresistible story around customized Chocolate products. The platform offers a variety of products that you’ll rarely see in a local market. Working towards a mission provide its clients with the convenience of having premium chocolates straight on their doorsteps. Offering a wide range of product with varieties handmade truffles and pralines to creative local products that are exclusively made with techniques and skills of their artisans offering clients offering the best tasting experience. The website offers unique chocolates with rare and exotic flavors to choose from assorted pralines of chocolates that enticing clients with a unique experience.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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