Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

01

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

02

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

03

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

04

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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AI Meeting Assistant

AI Meeting Assistant

AI Meeting Assistant is an advanced system providing any business to handle real time transcriptions & result driven analysis during meetings or for recorded meetings. Proposed system is allowing businesses to extract meaningful information from meetings like key topics, action items, MoM, key stakeholders, follow up points etc via AI driven tools.

Key Features:

  • Call recordings and Screen Capturing (update it will be developed in C# not in AI/Python)
  • Audio Transcription
  • Speaker diarization
  • Computer vision analysis Shared screen analysis (slide, title extraction, screen OCR, etc.)
  • Sentiment analysis
  • Topic extraction
  • Keywords and meeting analysis
  • Intent and inferences
  • Identification of action items
  • Summarization
  • Maintaining meeting logs and follow ups
  • Zoom, MS Teams, Google Meet & AWS S3 integration along with manual uploading
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Auction platform

Auction platform

The proposed solution is a web-based online auction platform where the sellers can be both individuals as well as business companies. The main Product items that the platform will be dealing with will be categories as Industrial machinery, construction & farm equipment Art, antiques & collectibles Consumer surplus & retail returns.

The Buyers have the ability to create their account within the system and place a bid on the available product or item. Buyers were able to participate in the auction through four different methods such as Buy now, Make an Offer, Timed auction, and Live auction

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Custom GPS tracking portal

Custom GPS tracking portal

 

A custom tracking portal for a Mobile Personal Emergency Response System (mPERS) that includes wearable devices, a software platform, and a call center service, providing immediate attention and help to ageing adults and those in need. The solution utilizes wireless connectivity, cellular technology, and GPS to allow seniors to feel protected while outside their homes. It features fall detection and alerts caregivers, emergency responders, and contacts in case of emergencies. The proposed solution addresses the growing market for medical alert systems driven by an aging population. 

It serves as an interface between IoMT devices, a server, and stakeholders, offering a user-friendly interface for caregivers to manage customers and their devices. The portal includes functionalities such as device inventory management, data tracking, customer support, reports, product purchasing, order history, help section, and account management.

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Music app

Music app

An application for the music industry, where the artists can showcase their work and producers can buy the work they like.

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Physician Revenue cycle management

Physician Revenue cycle management

This solution transforms the reimbursement experience by not only handling the end-to-end billing and revenue cycle processes but also paying physicians upfront for their services. 

This solution gets the healthcare providers paid with minimal administrative costs. It represents a paradigm shift that puts user experience at the core while elevating the quality, increases cash flows and reducing transaction and administrative costs.

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The Mall

The Mall

This platform is a B2C marketplace, allowing stores to register and advertise their products while enabling users to search for stores and directly purchase items through the app's interface. The platform will have three main interfaces: End User/Citizen, Store (Owner + employees + worker), and Admin.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.