Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Healthcare ERP

Healthcare ERP

The software provides cloud-based electronic health record and practice management solutions for medical practices. It allows the physician to be free from the administrative work related to patient and thus help them to focus on important aspects of patient care. 

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Telehealth PMS

Telehealth PMS

Objective of solution is a digital health/medicine service, SaaS-based platform for organisations with multi-locations. Solution provides the platform for an organisation to manage their practices including the appointments / staff / billing / PHI / F2F / Tele-Consultation / schedule / E-Prescription, etc. considering the end to end healthcare ecosystem. Provides a platform to integrate with existing EHR’s with capabilities to deliver an API for interoperability with another system.

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Patient Referral Platform

Patient Referral Platform

The main objective of  this application is to make the patient referral process simple for both provider and patient. It let the provider refer a patient within few clicks and both patient and referred doctor get notified about the referral details along with patient contact infomation for further processing with a secure channel.

Platform provides a comprehensive solution to support ACOs as they track and report the necessary quality metrics.
 

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Women’s Fashion Apparel

Women’s Fashion Apparel

It is a one-stop fashion destination for hottest fashion trends in LA. The website provides best deals on the products provided by the suppliers. The orders are being shipped out of Hong Kong which allows great savings to the customers.

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Digital Media Store

Digital Media Store

A digital vault developed specifically for working DJ’s offering audio/video files comprising of party breaks, mashups, bootleg mixes, and remix versions of must-play tracks for DJ's during live performances. 

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Video Streaming web and Mobile App

Video Streaming web and Mobile App

It is a "video-on-demand (VOD)" platform that facilitates live video broadcasting on the lines of Youtube & Youtube Live. It aims to bring down the sales & marketing expenses and double the outreach for artists/performers aka content creators. The platform has a powerful search engine along with a recommendation engine designed to provide an experience optimized for different age groups. It features a simplified user interface, curated selections of channels featuring age-appropriate content, and parental control features. The viewers can perform extensive content lookups using keywords, tags, and categories.

Content creators/providers can upload pre-recorded videos or Go-Live instantly or can even schedule live broadcasts through their dedicated channel and all the associated followers get channel notifications in real-time. Followers can buy special packages online to connect directly with content creators through secure messaging. By opting for subscription plans, the content creators earn premium services in terms of top ranks, trending video positions, and verified badges offered by the admin. Each pre-recorded or broadcasted video has total views, comments, and a number of likes/dislikes, and all that data is used for further business analytics and defining business strategies.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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