Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Episode Adjudication platform

Episode Adjudication platform

Cloud based episode adjudication platform to automate the process of bundled eligibility and manage claim submissions by the various healthcare providers. Intended to be used in a business model where a particular episode of care can be managed fully and essentially carved out from management within a traditional health plan. Episode Initiator has a financial incentive to get patient enrolled in a bundled payment. Patient visits Episode Initiator (EI) with potential bundled payment condition. EI runs benefit/eligibility check using patient’s primary insurance and eligible patients gets a benefit card that can be printed and given to them. Documentation clearly outlines episode program and benefits to patient.

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Healthcare consultancy

Healthcare consultancy

Healthcare consultancy/ HIPAA software consultancy - guiding client's team in HIPAA compliance

Few areas covered:
EHR data security and encryption (in transit and at rest)
HL7
SMART on FHIR

Guidelines being followed in client's custom web & mobile app for COVID-19 diagnostic

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QHSE

QHSE

The objective of the QHSE project is to develop a comprehensive SaaS-based Quality, Health, Safety, and Environment (QHSE) reporting and management software specifically designed for high-risk industries such as Oil and Gas, Construction, Manufacturing, and Warehousing. The platform aims to streamline safety management processes by offering organizations an integrated solution for incident reporting, risk assessments, audits, inspections, and employee certification tracking. Through real-time alerts and dashboards, QHSE enables data-driven decision-making, fosters a strong safety culture, ensures regulatory compliance, and drives continuous improvement in safety performance. The goal is to optimize organizations (QHSE systems), minimize workplace hazards, and enhance overall safety compliance.

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Product Information Management System

Product Information Management System

Organizations waste way too much money and time pushing paper to process purchase orders. Retrieving meaningful insights is practically impossible because of the paper-driven process and disparate data blocks. This application is an all in one online platform that can help you automate and manage most of your business activities such as purchase order management , content management system for your product cataloue, supplier mangement, inventory management, competitor price analysis, data warehousing, shipping and logistics management.

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Outpatient Surgical Licencing Software

Outpatient Surgical Licencing Software

 A cloud platform dedicated to the physician owned and operated cardiac & vascular lab space. The application offers a clinical and administrative software solution, designed and tailored specifically for the OBL (office based lab) space, focus on providing clinical and administrative guidance to improve performance, streamline workflow efficiency, and drive quality/patient-focused programs. 

The outpatient space has its own challenges, standards, and regulatory requirements. Solutions focused on becoming the leading expert in OBL project development and growth through direct partnerships, expertise, and product/services designed specifically for the OBL space.

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Telemedicine Solution for Holistic Wellness

Telemedicine Solution for Holistic Wellness

It is a platform that offers personalized assistance for users to overcome lifestyle disorders with mind-body health systems such as naturopathy, ayurveda, yoga and meditation. A mind-body health system offers natural remedies and focuses on lifestyle shifts. The application provides experts who help the users to overcome lifestyle disorders such as high BP, diabetes, obesity, anxiety, menstrual issues. The solution is easily accessible and helps in getting personalized wellness advice from certified experts. The most challenging part of the application is timezone management and currency conversion for the users of different timezones and geographies.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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