Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Authentication application

Authentication application

The project works as a universal password authenticator which simplifies user login and aims to integrate with banking and healthcare apps. The MVP is focusing on non-critical apps like grocery applications or video streaming applications, with potential expansion into high-risk sectors.

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Fashion Platform

Fashion Platform

It is a contemporary fashion platform where you can shop through visual stories. Designers and their work are carefully curated for unique contemporaries. Using photography and art as visual language, they bring to light design inspirations and stories around us.

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Pain management Dr Chrono

Pain management Dr Chrono

This project is created to fetch and sync DrChrono data into our own new system integrated and loaded as IFrame in DrChrono App itself. The main goal of this application is to setup a custom middleware application developed inside DrChrono using all DrChrono endpoints to fetch and load data into our own custom application.

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Supply Chain Governance Platform

Supply Chain Governance Platform

It is a collaborative platform for suppliers and buyers and labs to manage the compliances. This secure online industry network has been developed for exchanging and managing the documents and tasks associated with compliance and standards. It manages compliance and supply chain communications needs — from emergency communications such as recalls to general notifications via voice, fax, email, and text messaging.

It is a supply chain platform with around 12000 customers who are collaborating with each other on product certificates and this is done in Salesforce. Around 12000 12000 Salesforce organizations have been created for the same. 

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Telehealth Care

Telehealth Care

This telemedicine web application enables real-time video-conferencing and chat functionality among patients and medical providers. The secured web portal allows patients to create online profiles where they can access and track health-related information, search for medical providers, and schedule and initiate medical online video/chat consultations. 

Salesforce health cloud integration is done to fetch patient data, this includes details about demographics, allergies, medications, family history, and social history. The administrative interface allows the staff to manage and administer patient profile and provider profile information.

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Stock Trading Platform

Stock Trading Platform

It is a web, mobile, and desktop application for trading. It deals in Forex trading, CFD trading, trade with indexes as Nasdaq and London Stock Exchange (LSE). Commodity trading and online stock trading is supported in this application. In addition to equity-based trading it allows options trading from the derivative segment as well, apart from regular orders like short, long, cover, etc. 

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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