Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Comprehensive Alternative Medicine Platform

Comprehensive Alternative Medicine Platform

This project involves the development of a user-centric platform dedicated to delivering alternative medicine services through a well-coordinated team of in-house healthcare providers. The system will serve as a centralized hub for users seeking alternative treatment options, providing them with direct access to qualified practitioners and a range of healthcare services.

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Property management ERP

Property management ERP

A SaaS-based platform that provides a complete ecosystem for real estate investors and wholesalers to automate their business operations. The platform comes with different tools like - lead generation and capture , project management, accounting, scope of work and a customised CRM. The website builder module for users helps user to create their own marketing website in just a few clicks with a variety of available themes. The marketing site further serve as a lead generation source that integrates with CRM module.

 

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Roster Management System Two

Roster Management System Two

This system will be used to provide home care to disable patients and provides a fast, easy-of-use, robust solution for the care providers and patient shifts management.

The National Disability Insurance Agency (NDIA) is an independent statutory agency and its role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. NDIS provides grants to disabled patients to take home-care services which help to improve their lives.

We developed this system for the Home care service providers who provide daycare providers to NDIS-approved patients.

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Dental EHR and Practice Management System

Dental EHR and Practice Management System

 

Dental EHR is a comprehensive electronic health record system designed to enhance the efficiency and accuracy of dental practice management. This platform streamlines patient scheduling, appointment tracking, treatment documentation, and communication, ensuring a seamless experience for both providers and patients.
It provides real-time patient flow tracking, enabling dental staff to monitor which patients have arrived, their appointment details, and their assigned provider or treatment room. The system allows easy modifications to room assignments and provider scheduling, ensuring better patient care coordination. Flexible appointment scheduling is integrated, allowing clinics to create, edit, and manage bookings in daily, weekly, and monthly views while reducing no-shows through automated appointment reminders.
For documentation and communication, the system offers custom letter generation, which automatically fills referral or patient letters with relevant details from stored records. Comprehensive patient information management ensures easy access to patient history, treatment records, and previous interactions, all displayed in an intuitive format. Additionally, secure authentication is implemented, allowing seamless transitions between desktop and web applications while maintaining data privacy and security compliance.

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Logistics Marketplace

Logistics Marketplace

The objective is to develop a platform (Web and Mobile) to connect shippers with dispatchers as well as drivers. Shippers will submit the freight service request which Drivers and Dispatchers can bid upon. Shippers will review all the bids submitted and further award the job to a Dispatcher or Driver. 

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Automated Workforce Management System

Automated Workforce Management System

SaaS-based IoT enabled workforce and workspace management system designed & developed for facility management companies to meet their compliance needs. It provides transparent business operations along with real-time tracking, which gives a competitive advantage to companies in their service offerings. 

With the flexibility of run-time decision making with minimized micro-management, the system boosts the operational efficiency of service offerings. Combination of IoT and 360-degree reporting, allow companies to view overall performance reviews and plan preventive/reactive corrective measures in a timely manner.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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