AI-Driven Automation and Chatbots

In the field of AI-Driven Automation and Chatbots, smartData stands as a strategic partner, reimagining how businesses automate and enhance customer experiences. Our solutions streamline operations through intelligent automation and elevate customer satisfaction with advanced chatbot technologies. We focus on process automation, natural language processing (NLP), and AI-driven chatbot development to enable effective customer engagement, reduced operational costs, and optimized workflows.

Beyond functional automation, our chatbots prioritize user-friendly, conversational design, ensuring engaging and seamless customer interactions. Partner with smartData to transform operational efficiency and deliver outstanding customer experiences through AI-driven automation and intelligent chatbots.

Recent Portfolio Projects

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Predictive Dialling Telemarketing

Predictive Dialling Telemarketing

Predictive Dialing system has been developed for Australia based Real Estate & Financial Services provider. The main objective of this system is to increase efficiency of business operation by 35%-40% by managing calls based on predictive dialing concept. By eliminating delaying factors like no answer, wrong calls, dnc, etc. automatically, system is connecting telemarketing team with available customers directly, hence an increase in productivity.

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Open Ledger for Loan Servicing

Open Ledger for Loan Servicing

This application simplifies the Loan process for banks and borrowers by eliminating the manual process of documents verification. User fills a loan application form and uploads supporting documents. Then a hashing algorithm (Keccak256) converts the user application as well its supporting documents to a 32-bit hash. These hashes are then stored on Smart Contract against a user ID and a block address is generated for every user.

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AI Learning Platform

AI Learning Platform

It is a web-based AI-Edtech platform for micro-learning and skill enhancement, meeting the demand for flexible, scalable learning solutions. The platform enables students to browse and purchase courses with flat fees and time-limited access (60-90 days).

The system ensures streamlined course monetization with paywalls and provides admins control over pricing, categories, and course management. The AI-powered assistant, governed by a token-based model, enhances user engagement while offering premium upsell opportunities for additional support.

This solution is designed to capitalize on the growing EdTech market by offering personalized, AI-driven learning and automated management processes, with opportunities for revenue expansion through certifications, analytics, and corporate training solutions.

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Automated Workforce Management System

Automated Workforce Management System

SaaS-based IoT enabled workforce and workspace management system designed & developed for facility management companies to meet their compliance needs. It provides transparent business operations along with real-time tracking, which gives a competitive advantage to companies in their service offerings. 

With the flexibility of run-time decision making with minimized micro-management, the system boosts the operational efficiency of service offerings. Combination of IoT and 360-degree reporting, allow companies to view overall performance reviews and plan preventive/reactive corrective measures in a timely manner.

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AI Meeting Assistant

AI Meeting Assistant

AI Meeting Assistant is an advanced system providing any business to handle real time transcriptions & result driven analysis during meetings or for recorded meetings. Proposed system is allowing businesses to extract meaningful information from meetings like key topics, action items, MoM, key stakeholders, follow up points etc via AI driven tools.

Key Features:

  • Call recordings and Screen Capturing (update it will be developed in C# not in AI/Python)
  • Audio Transcription
  • Speaker diarization
  • Computer vision analysis Shared screen analysis (slide, title extraction, screen OCR, etc.)
  • Sentiment analysis
  • Topic extraction
  • Keywords and meeting analysis
  • Intent and inferences
  • Identification of action items
  • Summarization
  • Maintaining meeting logs and follow ups
  • Zoom, MS Teams, Google Meet & AWS S3 integration along with manual uploading
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ESC and Compliance Automation for Energy Sector

ESC and Compliance Automation for Energy Sector

The primary objective of the compliance process automation platform is to enhance the operational efficiency of the energy company's Energy Saving Certificate (ESC) process. This will be achieved by automating the collection, validation, and reporting of energy savings data related to lighting, air conditioning, heat pumps, and batteries. The platform aims to reduce manual processing time, minimize errors, and ensure compliance with regulatory requirements, ultimately leading to improved accuracy in reporting and increased energy efficiency. 

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.