Revolutionize Customer Engagement with AI-Powered Chatbots in Australia

25+

Years of Global Experience

7+

Geographical Locations

1000+

Employees

10000+

Projects Successfully Delivered

Chatbot Development & NLP Solutions

Our advanced chatbot and NLP solutions enhance customer engagement and automate support. smartData creates AI-powered chatbots that provide instant, personalised responses around the clock. With integrated NLP, these chatbots interpret and respond to customer requests accurately, delivering a human-like experience beyond simple FAQs. For businesses wanting further interaction, we offer voice assistants for hands-free, natural language engagement. Additionally, our sentiment analysis tools gauge customer emotions, enabling more empathetic interactions that improve satisfaction.

smartData core Chatbot Development & NLP Solutions services

AI-Powered Chatbot Development

Custom chatbots automate customer interactions, offering 24/7 support, lead generation, and scheduling based on your business needs.

Natural Language Processing (NLP) Integration

NLP enables chatbots to understand complex inquiries and provide personalised responses that improve over time.

Voice Assistant Applications

Our voice assistants allow users to interact with your brand via voice commands, enhancing convenience and interaction quality.

Sentiment Analysis Tools

We use sentiment analysis to measure customer emotions, helping refine engagement strategies for stronger customer relationships.

Recent Portfolio Projects

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Telemedicine Platform with Ecommerce

Telemedicine Platform with Ecommerce

The objective of the application is to develop a mobile and web-based platform that acts as a community between doctors and patients. The proposed application provides features that allow site patients to enter their problem and history through a set of questions to get medication refill for certain products. It also provides a catalog for Medication products the same as the e-commerce site where the guest can come and order the multiple products not required prescription and enter the basic details, do the online payment, and that product will get delivered to their enter address.

This platform initially caters to a niche problem i.e. ED and Skin. Patients will be able to get consultation remotely through Audio/Video/Chat. Doctors can track all such appointments and patients can also check the respective section. Site administrator staff will be able to manage all services and related appointments, documents, and payment history on site. Admin from the backend will align the patients to the doctors.

The idea is to create a Mobile and web portal for patients and doctors and a Backend web app for site administrators. 

• Comply with all HIPAA guidelines

• Integration with Audio and Video Conferencing tool.

• Integration with the Asynchronous text messaging tool.

• Integration with WENO API for the pharmacy orders.

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 Dermatology telehealth solution

Dermatology telehealth solution

A platform for dermatologists and patients where they can connect through video consultation. The proposed solution will provide features to the patients such as vital intake, medical history intake, appointment booking, video consultation, SOAP notes, E-prescription, and insurance eligibility to provide cost-effective and specialty care.

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Clinical Match

Clinical Match

Improve the 'matching' process - when a patient searches for a study of interest, we want a process of connecting them to the principal investigator, and capturing the process, so that CM and follow up with the principal investigator for billing purposes. 

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Sports Tipping Application

Sports Tipping Application

It is a sports tipping application that allows users to create and join competitions and makes tips in matches. A competition consists of multiple rounds where the user will tip using add- ons like bonuses and each competition will have a leaderboard called a ladder which will change after each round based on the user score.

It revolutionizes the standard tipping competition by acknowledging the difference between the underdog and the favorite. It utilizes current market trends, to value each team specifically for each game of the round.

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Hygiene Management application

Hygiene Management application

The platform connects hygiene management facility administrators with their staff to generate Hygiene reports for various stores managed by facilities. Senior care facilities, grocery stores, restaurants, and factories are examples of such facilities. The platforms use a checklist to calculate scores and generate hygiene reports based on eight parameters, including personal health, facility management, cleanliness, important management points, 3 S (tidy up) management, maintenance, traceability, and HRM.

Each of the eight checklist parameters listed above has multiple main checkpoints and modules for calculating the report in areas such as importance, check items, purpose, and facilities. Based on these, a comprehensive report will be generated, complete with graphical results for various set parameters, and that report will then be sent to the superior/managers in the back office for review and validation. They send the hygiene report to the facility administrator after final confirmation or any changes that need to be made.

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Medication Adherence Application

Medication Adherence Application

The Medication Adherence Mobile Application aims to address the critical issue of non-compliance with prescribed medication regimens. The goal is to create a user-friendly and intuitive app that encourages and assists individuals in adhering to their medication schedules, ultimately improving overall health outcomes.

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What our clients says about smartData

Gavin

Gavin

CEO and Founder
Peter

Peter

CEO and Founder
Jatin

Jatin

CEO and Founder
Ben

Ben

CEO and Founder
Kawasaki

Kawasaki

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

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