Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia.
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An email automation tool for tracking, scheduling and reminding emails and campaigns with predefined templates. It engages more customers and scheduling one-click meetings, added to their calendars, email tracking tool, email sequences and salesforce integration.
A marketplace required a web & mobile platform for live video shopping, enabling sellers to engage customers in real-time and drive sales through interactive live streaming. The system needed to support product showcasing, live chat, social media streaming, and seamless order management. The objective was to increase customer engagement, boost conversions, and offer a seamless shopping experience through live commerce.
This system was designed to:
The application is an interactive and efficient online platform to connect home care enterprises with certified caregivers. The platform aims to address challenges such as timely service delivery for enterprises and optimal schedule utilization for caregivers by providing a seamless connection between both parties.
A visually captivating and interactive telepsychiatry platform for connecting clients with the right counselor using a reliable, secure, and easy-to-use virtual mental healthcare platform. A patient can communicate and consult with the therapists via video conferencing and chat messages. The platform is based on our in-house telehealth components to overcome distance barriers and improve access to mental health services. It also includes a dymanically managed podcast section and blog section to provide education and awareness to user on behavioral health.
We stand tall as the best software company in Australia for delivering the topmost digital solutions. Our research and agile methodology acquire new customers to retain, improve and grow existing customers with data intelligence.
Are you planning to modernize your legacy systems to drive high revenue? Our expert engineers help you upgrade your legacy systems to make them more efficient, result driven and high performing.
Our experts come with the topmost combination of technology, team & approach basis that translate your vision into a practical solution. As a top-rated mobile app development company, we enable our clients to get the desired application.
We encourage an environment that permits our strategies to be genuine and aligned with our customer relation compliance. Focus on establishing a family-like environment to get the best outcomes through a cooperative approach.